If, however, Blackboard asks you to log in again during active work, it is most likely due to your browser's configuration. Here are some fixes to try:
A. Configure your browser to accept cookies
Internet Explorer:
1. If the menu bar is not displayed, press and release the ALT key on keyboard to show the menu
2. Click Tools menu / Internet Options / Privacy tab
3. Configure as follows:
Click Advanced
Check Override Automatic cookie handling
Accept First party cookies
Accept Third party cookies
Always allow session cookies
OK
4. Click OK, OK
Firefox:
1. Click Tools menu / Options / Privacy
2. Check "Accept cookies from sites"
3. Check "Accept third-party cookies"
4. Click OK
B. Empty your browser's cache:
Internet Explorer 7 + 8
Internet Explorer 7 + 8
1. If the menu bar is not displayed, press and release the ALT key on keyboard
2. Click Tools menu / Internet Options
3. Click Delete / Delete All / Yes
4. Click OK
3. Click Delete / Delete All / Yes
4. Click OK
Internet Explorer 6 - please upgrade your browser to a more recent version.
Firefox:
1. Click Tools menu / Options...
2. Click Clear Now...
3. Click Clear Private Data Now
4. Click OK
C. Upgrade to the latest version of Internet Explorer or Firefox
Internet Explorer:
1. Go to http://windowsupdate.microsoft.com
2. Click Express
3. Install all updates
Mozilla Firefox:
1. Go to http://www.getfirefox.com to download and install Firefox
We hope this information is helpful. Thanks for using Blackboard.
