How to Empty your Browser Cache

To fix a problem with Blackboard, you may need to empty your browser cache.

Here are instructions for various browsers:

Firefox 2, 3.x, 3.5.x, 3.6, 4.x for Windows

1. From the Tools menu, select Clear Private Data, and then choose Cache.

Internet Explorer 7, 8, 9

1. Push the ALT key on the keyboard to reveal the menus at the top.
2. From the Tools menu, select Internet Options...
   
3. Choose the General tab.
   
4. Under Browsing history, click Delete...
   
5. Next to "Temporary Internet Files", click Delete files...
   
6. Click Close, and then click OK to exit.

Internet Explorer 6

1. Push the ALT key on the keyboard to reveal the menus at the top.
2. From the Tools menu (for version 4.x, the View menu), select Internet Options...
   
3. Choose the General tab.
   
4. In the "Temporary Internet Files" section, click Delete Files...
   
5. To confirm the deletion, click OK.
   
6. In the Internet Options dialog box, click OK.
   

Google Chrome

1. From the Wrench menu (upper-right), click Tools > "Clear Browsing Data..."
   
2. Check "Empty the Cache" and "Delete Cookies..." and click the "Clear Browsing Data" button.
   

Firefox 1, 2, 3 for Macintosh

1. From the Firefox menu, select Preferences...
   
2. From the sheet that drops down, select Privacy. In 2.0, click Clear Now. In 1.5, click Clear Cache Now. In 1.0, next to Cache, click the Clear button, and then OK.

Safari for Macintosh (not recommended for use with Blackboard)

1. From the Safari menu, select Empty Cache...
   
2. When prompted, click Empty to confirm that you want to empty the cache.